These Terms and Conditions govern your use of AlterSpin, operated by Dreamline Ventures SRL and licensed under the Anjouan Gaming Authority (licence number ALSI-202509029-FI1). By registering an account and using our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not accept them, you must not use AlterSpin.

Player Eligibility and Account Rules

To register and play at AlterSpin, you must be at least 18 years of age. Adult residents in the United Kingdom are eligible to register and play under these terms, provided they meet all other eligibility criteria set out here. It is your responsibility to ensure that online gambling is lawful in the jurisdiction from which you access our site before you register.

Each player is permitted to hold one account only. Opening more than one account — whether under your own name or a different identity — is strictly prohibited. Where we identify duplicate accounts, we reserve the right to close the additional accounts, void any associated balances or bonuses, and suspend or permanently close your access to AlterSpin. We may request documentation at any stage to verify your identity, age, and place of residence. Failure to provide satisfactory verification will result in your account being restricted or closed.

You must provide accurate, complete, and current information when registering your account and keep those details up to date throughout the period in which you hold an account with us. You are solely responsible for maintaining the confidentiality of your login credentials. We will not be liable for any loss resulting from unauthorised access to your account where that access arises from your failure to keep your credentials secure. If you suspect that your account has been accessed without your permission, you must notify us immediately through our support channels.

Deposits, Bonuses, and Withdrawals

We accept deposits and withdrawals through a range of approved payment methods, including VISA, Mastercard, Skrill, NETELLER, Bank Transfer, Bitcoin, Ethereum, Tether, and USDT. The minimum deposit is £20 and the minimum withdrawal is £20. Withdrawal requests are ordinarily processed within 0–24 hours, though individual payment providers may impose their own processing times beyond our control.

Where you activate a bonus, specific conditions apply before any related winnings may be withdrawn. Bonus funds carry a wagering requirement of 40 times the bonus amount. Additional restrictions — such as maximum permitted bet sizes, validity periods, and eligible game contributions — are set out in the relevant bonus terms at the point of activation. We reserve the right to void bonuses and any winnings derived from them if we have reasonable grounds to believe that a bonus has been claimed or used in a manner inconsistent with these terms.

Prohibited activities include, but are not limited to: opening multiple accounts to claim bonuses more than once, collusion with other players, fraudulent chargebacks, and the use of automated software or any tool designed to gain an unfair advantage over our systems or other players. Where we identify such conduct, we may immediately suspend your account, withhold funds pending investigation, and report the matter to the relevant authorities where required.

We may update these terms from time to time. Where changes are material, we will notify you by a method we consider reasonably effective, and your continued use of AlterSpin following such notice will constitute your acceptance of the revised terms. If you have a dispute regarding any aspect of these terms or your account, you should contact our support team in the first instance so that we can attempt to resolve the matter directly.